UPDATED: March 18, 2022
EFFECTIVE: April 1st, 2022
Aposphere is a work management platform that provides teams with the tools to orchestrate their work.
At Aposphere, our mission is your mission. Our customers' trust and partnership are very important to us. Our entire privacy statement provides clarity around how we use your information.
As you use and interact with Aposphere's websites, products, and services, we process information from and about you in order to provide access to our tools, an enhanced experience, and support. That means that we collect, use, transmit, store, share, and erase your information. This Privacy Statement describes how Aposphere processes your information and explains the choices available to you with respect to your information.
If you have any questions or concerns about how Aposphere processes your information or about this Privacy Statement, you can email us any time at email@example.com.
It's important to us that you're able to clearly understand how we process your information and what rights you have under privacy and data protection laws.
In addition, we also clarify when we would be processors of your data and when we would be the controller (see below in Our Relationship With You).
We welcome any questions, concerns or feedback you may have about the updates to this Privacy Statement.
Table of Contents
Aposphere is the processor/service provider (a provider that processes personal data on behalf of or at the direction of a controller, or other similar designation under the law) and our customer (usually a company or organization) is the controller/business (the entity that decides how and why information is processed) of the information provided to Aposphere via use of Aposphere. In all other cases, Aposphere is the controller of the information.
For example, if you create an account with
Aposphere can be used by companies or by individual users:
If you’re using Aposphere through your company, educational institution, or with your company email address, your company or educational institution’s own Aposphere administrator is responsible for the accounts associated with that company or institution and can: restrict, suspend, or terminate your access to or ability to use the services, access information about you, access or retain information stored with us (including your organization workspace content and log data about your use of Aposphere), and restrict your ability to edit, restrict, modify, or delete information associated with your use of our products and services.
Aposphere processes information we receive directly from you, automatically collected when you use Aposphere or visit one of our websites, and collected by Aposphere from third parties. However, please note that this Privacy Statement does not apply to the processing of your information by third-parties through your use of any third-party integrations available via our services. Please visit those third-party websites directly for more information on their privacy and data protection practices.
Information Aposphere Receives Directly From You
Information needed to create an account
This includes information that is needed for Aposphere to create an account for you and manage your ability to log in and out of Aposphere:
If you upgrade your account to a paid account, Aposphere may collect:
Information you provide to us through your use of Aposphere
Other information you may provide to us when you interact with Aposphere in other ways
You may voluntarily provide us with information when you interact with us in other ways, such as when you directly interact with Aposphere staff, such as our sales, user research, or user operations groups. Aposphere may process:
We may also collect the following:
Information Aposphere Receives from Other Sources
Sometimes Aposphere receives your information from third-parties (other individuals, marketing services, third-party integrations), which may include:
Aposphere uses your information to operate our products and services, communicate with you, process transactions when you change Aposphere plans, for security and fraud prevention, and to comply with the law. We may process your information to:
Provide services to you and operate our business
In addition, we use information about your use of Aposphere, account information (such as your email address and name), and information related to third-party integrations to:
Provide you with support and get your feedback
Unless otherwise prohibited by law, we may combine the information that we collect through your use of our products and services with information that we receive from other sources, both online and offline, and use that combined information as set out above.
Aggregated and De-identified data
We may aggregate and/or de-identify information related to your use of Aposphere (such as how many portfolios, programmes, projects, models, datasets and tasks you created) so that such information can no longer be linked to you or your device. We may use such aggregated and deidentified data for any purpose, including but not limited to for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, sponsors, event promoters, and/or others.
Legal bases for processing. For more information about the legal bases Aposphere relies on to process your information, please visit Other Important Information.
We need to share the information we collect about you to make our products and services run smoothly and to operate our business under the following conditions:
We use and share the categories of information we collect from and about you consistent with the various business purposes we discuss throughout this Privacy Statement. We do not share your information with third parties for their own direct marketing purposes. We do not sell your information as defined under applicable law.
Aposphere takes technical and organizational measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure, and so we cannot ensure or warrant the security of that information. We are constantly reviewing and improving our safeguards.
When you use Aposphere, some information about you will be stored in European Economic Area (EEA), UK (United Kingdom) and Switzerland.
Transfer of Your Information across EEA, UK, and Switzerland
When you use our products and services, information about you will be held in EEA, UK and Switzerland where currently all of Aposphere’s data processing occurs. We may also transfer information that we collect about you to third party processors across borders from your country or jurisdiction to other countries or jurisdictions around the world.
Aposphere uses appropriate technical and operational safeguards for cross-border transfers of personal data collected in the EEA, UK, and Switzerland, as required by applicable local law.
Aposphere will take reasonable and appropriate steps necessary to ensure that any third party who is acting as a “data processor” is processing the personal data we entrust to them in a manner that is consistent with principles of GDPR.
We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Statement, to make our products and services available to you, or as instructed by you, unless a longer retention period is required or permitted by law.
Use by children under 16
If you are under the age of 16, you may not have an Aposphere account or use Aposphere’s products or services. We do not knowingly process any information from, or direct any of our products or services to, children under the age of 16.
Marketing Practices and Choices
If you receive email from us, we may use certain analytics tools, such as clear GIFs, to capture data, such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions, and special events that might appeal to your interests by contacting us at the “Aposphere Contact Info” section below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails.
Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Statement or as required by applicable law. For example, you may not opt out of certain transactional, operational, or service-related emails, such as those reflecting our relationship or transactions with you.
Legal Bases for Processing Your Information
Our legal basis under the General Data Protection Regulation (GDPR) and associated relevant Data Protection legislation in the UK and Switzerland, for collecting and using your information described above will depend on the particular type of information and the specific context in which we collect it. Some examples of legal bases for processing that we rely on are:
Aposphere users from around the world use our products to bring clarity to their work. Regardless of what country you’re located in, we respect your ability to know, access, correct, export, restrict the processing of, and delete your information, and have extended those rights globally. We will not discriminate against you for exercising your privacy rights.
Information About Your Rights
Upon your request, and subject to applicable legal exceptions, we will:
Aposphere does not sell your data.
Exercising Your Rights
We will need to verify your identity and may need to verify your relationship with Aposphere (for example, if you’re an administrator of an Aposphere Organization or Workspace and you’re making a request on behalf of another individual) for security and to prevent fraud.
We may take additional steps to verify that you are authorized to make the request. If you are an end user of Aposphere’s services and not a direct customer of Aposphere (for example, your company uses Aposphere and you’re an employee or authorized representative of that company), you should direct requests relating to your information to the administrator of your company’s Aposphere account. We will redirect you to your administrator or notify the administrator directly. To exercise your privacy rights, please contact us at firstname.lastname@example.org. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation.
We will update this Privacy Statement to make sure it accurately reflects our data collection and use practices, our amazing features, advances in technology, or as applicable laws require. We will comply with applicable legal requirements regarding providing you with notice and/or consent when we make such changes, depending on the type of change made.
If you wish to contact us or if you have any questions about or complaints in relation to this notice, please contact us at email@example.com.
At Aposphere, Form follows Function: We offer ready-to-use platforms, but we are also open to discuss your very specific idea.